Effective Date: June 6, 2026 RnA Studio ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase tickets, or interact with us.
Personal Information: Name, email address, phone number, and billing details when purchasing tickets or contacting us.
Transaction Information: Ticket purchases and related payment details (processed securely via third-party providers).
Technical Data: IP address, browser type, device information, and usage data through cookies and analytics tools.
Marketing Preferences: If you opt-in to receive updates, promotions, or early access notifications.
Event Media: Images and video footage captured on-site during your visit for promotional purposes. This media is stored securely on our local servers (not on the internet).
Interactive Exhibit Data: Certain physical installations utilize camera sensors to capture your image and movements in real-time to allow you to interact with the art. Select images or recordings generated by your interaction may be captured and stored securely on our local (offline) servers. This media is used strictly for on-site gallery displays associated with the event and may be selectively shared with authorized event promoters for promotional use. This data is never used for biometric identification. You retain the full right to request the deletion of your image data at any time.
We use your information to process ticket purchases, manage your bookings, communicate important information about your visit, provide customer support, and comply with legal obligations.
We do not sell your personal information. We may share your information with trusted third parties, including:
UAB OKTA (Oniroco): As the primary licensor and platform provider of the experience, user and ticketing data generated through the platform is processed and owned by UAB OKTA to facilitate the event and manage cross-territory analytics.
Service Providers: Ticketing platforms (e.g., Ticket Tailor), payment processors (e.g., Stripe), email marketing platforms, and analytics providers (e.g., Google Analytics). These parties only receive the information necessary to perform their services.
Event Promoters: We may share event photography and videography featuring attendees with authorized event promoters for marketing purposes.
We retain personal information only as long as necessary to provide our services, comply with legal and tax requirements, and resolve disputes.
If you are a resident of Portugal, you have the right to request access to the personal data we collect, request deletion of your personal data (including requesting the removal of event photos/videos featuring you), and opt out of the sale of personal data (we do not sell data). To exercise your rights, contact us at: trailofangels@gmail.com
We implement reasonable security measures to protect your personal information. Our website may contain links to third-party services, and we are not responsible for their privacy practices.
Our services are not directed to children under 9. We do not knowingly collect personal data from children.
Email: trailofangels@gmail.com | Website: www.trailofangels.pt | Booking platform: https://oniroco.pt/
Rua Ferreira Lapa 12A,
1150-157 Lisboa, Portugal